Luckyreels Casino Overview
Luckyreels Casino has been making its players lucky with its rewarding bonuses and assortment of thrilling games since its inception in 2023. A myriad of Slots, Instant Play, Sports, Mobile, Live casino, Crypto Casino, Virtual Sports, Lottery, Table, Crash Games and Scratch Cards comprise the gaming library of this casino. All of these games are licensed and supplied by eminent game providers in the industry. You can play and enjoy these exciting games on your desktop, tablet, laptop and mobile devices.
Luckyreels Casino has a massive bonus library consisting of many rewarding promotions that are available from the moment a player signs up. These include no deposit bonus, welcome bonus, reload bonus, free spins and daily cashbacks. Along with this, an extremely rewarding loyalty program awaits all the loyal players adding to jumbo offers for them.
License and Security
XXL Services N.V. owns Luckyreels Casino and is a sublicense holder regulated by Gaming Services Provider N.V. It operates under Curacao's governmental rules, ensuring that it undertakes regular audits and follows all mandatory protocols to establish utmost transparency among players. Further, it uses the latest encryption technology for encrypting all players’ sensitive information and financial transactions. Hence, it is a legit and safe casino.
Website Design and Layout
Luckyreels Casino is an attractive and user-friendly website with a Black background to highlight everything properly. The features are built intuitively for easy and smooth navigation. At the top of the website, large banners of the casino’s latest promotions are displayed to entice players. Below them, all the games are nicely arranged in the categories. All the important links such as terms and conditions, FAQ, etc. are at the bottom of the site. The website is compatible with Windows, Apple and Android devices, hence providing a rich gaming experience to the majority of players.
Crypto-Friendly Casino
Luckyreels Casino is a crypto-friendly casino that deals in several cryptocurrencies such as Bitcoin, Litecoin, Ethereum, etc. Players can use them to make both deposits and withdrawals by going to the cashier tab and selecting them. There are limits for minimum and maximum amounts which a player must check before making any transaction. However, there are other fiat currencies also available and several other banking options for players’ convenience.
Assistance and Query Resolution
Luckyreels Casino puts its maximum effort into providing comfort and convenience to its players. It provides top-class customer support services to its players which include an efficient and knowledgeable team. It is available through live chat and email. Live chat is available 24*7 and provides instant query resolution. The team replies to emails within 24 hours and can be opted if one does not wish to chat. Besides this, an FAQ page is also available consisting of several instantly asked questions with answers.
I collected 100 CPs to reach a second level. I’m a little disappointed as my account was not updated with my latest VIP level. I kept on checking many times and refreshing my screen but it kept on showing 1 level unlocked. Later I contacted customer support. They asked me to attach a screenshot with the mail. After a few minutes, I had to log out from my account and again sign in using my username & password. At last, the information was proper. I feel it was a carelessness from their side which they termed as a technical issue.